Privacy policy

Effective Date: July 19, 2025

At SL Novels & Novelties, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our site, purchase our products, or contact us.

1. What We Collect

When you visit or make a purchase, we may collect the following:

  • Personal Information: Name, email address, billing/shipping address, and payment details.
  • Order Details: Items purchased, digital downloads, and order history.
  • Device Information: IP address, browser type, and time zone.
  • Cookies & Tracking Data: For functionality, analytics, and personalization.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders (digital and physical).
  • Communicate order updates, delivery info, and support.
  • Send promotional emails if you’ve opted in.
  • Improve the website experience and user journey.

We do not sell or rent your personal information to third parties.

3. Payment Processing

All payments are processed securely through third-party services (e.g., PayPal, Stripe, etc.). We never store your full payment details.

4. Digital Downloads

Digital content (eBooks, character art, etc.) is delivered via secure links or customer portals. These links may expire and are meant for individual use only.

5. Shipping Information

For physical goods (like books, character art, and bookmarks), we use your provided address solely for order fulfillment. We may share your address with our shipping provider—but never for marketing.

6. Your Rights

You may:

  • Request to view, update, or delete your personal data.
  • Opt out of promotional communications at any time.
  • Request information on what data we hold.

Email us at Saharalanecreator@gmail.comwith your request.

7. Data Security

We use SSL encryption and secure hosting practices to protect your data. However, no system is 100% secure, so we recommend using unique passwords and monitoring your account activity.

8. Third-Party Services

We may use trusted services for analytics, email marketing, and hosting. These services only access your data as needed to perform their tasks and are required to protect it.

9. Children’s Privacy

This website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes constitutes your acceptance.